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University
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FAQ

ECI Video
1225 Round Table
Dallas, TX 75247

 

 

Important Information for our University of Houston Students...

Notice about HIST 3383
This course uses the same DVDs as HIST 3394.
The DVDs will have "HIST 3394" at the beginning of the lessons but are the the correct DVDs for HIST 3383.


Orders and Shipping...
Allow three business days to process the order.
Orders will be ready to ship within 3 business days after receipt of order. We ship Monday thru Friday. Cut-off time for UPS is 2 o'clock each day. Orders received after 2 o'clock, will be processed the following business day.

Overnight shipping DOES NOT GUARANTEE that the order will ship the day you place your order. The shipping method you choose is how your order will be shipped when it leaves our dock. Please allow 3 to 5 business days for your order to ship.

Check Your Order...
Before you finalize your order, please make sure that it is the course you need. Some courses have the same course number such as COMM 1302 and are only differentiated by the instructor's name so please check your order before submitting payment.

RETURNS...
All returns for the Summer Semester must be postmarked no later than June 9. Be sure to ship your return via UPS, Fed Ex, Parcel Post, or some way where you have a tracking number. ECI cannot issue credit if we do not receive the course back. ECI is not responsible for returns lost in the mail. Keep your tracking number until a refund has been issued.

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Thank you for your patience,

The ECI Management

 

Updated 5/15/08

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